What to say when customers try panic buying medication

Over the past few weeks almost every pharmacy in the country has had customers trying to panic buy medication. Most of these customers are well-meaning, but they’re worried. Worried that shipments of medicine from overseas will abruptly stop, or worried that all the other panic-buyers will have already emptied pharmacy shelves when next they present 

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COVID-19 Continuity Plan – Commercial in Confidence

Dear Patients, Pharmacies & Prescribers, The NCC Team has been closely monitoring the global developments of COVID-19. The safety and well-being of our team, yourself and your team is of the highest priority. As Australia navigates this challenging scenario, the team and I are sharing our strategy to minimising disruption to our Patients, Practitioners and 

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New study finds Vitamin D improves mental health of those with addictions

A new university study recently published in the American Journal of Addiction Medicine has found that Vitamin D supplements greatly improve the mental health and cognitive functioning of drug-addicted people on methadone programs. In the randomized, double-blind, placebo-controlled clinical trial, 64 people who were taking part in a methadone maintenance treatment program were given either 

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Compounding and kids – how we can help

There’s no harder time in the life of a parent than when their child is sick. The overwhelming need to comfort them and ‘make it all go away’ is foremost in the mind of the worried Mum or Dad. We want them to get better – fast – and to make the remedy as painless 

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Are multi-user warehouse dispensing hubs the future of pharmacy?

News came out last week that the U.K. government will soon allow community pharmacies to ‘outsource’ their dispensing services to large warehouse-style ‘hub’ pharmacies. New legislation has been introduced to British parliament that would allow pharmaceutical wholesalers to develop “new large-scale hub facilities” and for small local-area pharmacies to tap into the economies of scale 

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Why pharmacists are turning to compounders to save their bottom line

With medication shortages on the rise, community pharmacies in Australia are increasingly turning to specialist compounding chemists to help defray the time and expense associated with finding effective medication alternatives for their worried customers. According to a new survey from the Pharmaceutical Group of European Union, last year pharmacists from 82% of countries reported they 

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